Privacy policy

What data we collect and how
When you register your details on this Website or make a purchase, the Owner collects personal information needed to respond to your enquiry or to process your order. Personal data collected by the Owner includes, where known, full name and/or business name, address, email and telephone. By registering your details on the Owner‘s Website (https://www.blackmountainsbotanicals.co.uk), you consent to the Owner maintaining, recording, holding and using your Personal Data for the use described in the following section.

How we use this information
Use of this information by the Owner is to process and deliver your order, and also to provide you with relevant and timely information about our offers and events.

Sharing data
Data is never ever shared with third parties.
Your data may be handled by suppliers in order to carry out activities (eg. couriers, consultancy) but this in no way is considered data transfer or disclosure.

The Owner utilises the following Online platforms:
WordPress – web analytics – contact forms.
PayPal – Online payments.
Facebook, Instagram, Twitter, LinkedIn and YouTube and are also utilised.

Update your preferences/data
You can access and update your information or request the Owner delete all information held about you by emailing: Lloyd@blackmountainsbotanicals.co.uk

Cookies – How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies
This website uses Google Analytics to track usage. Additionally 3 other cookies are required to help manage your shopping cart and account as follows:

woocommerce_cart_hash
woocommerce_items_in_cart
wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps the system identify know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.